1 00:00:07,360 --> 00:00:08,850 - Hi, I'm Dwayne Williams, 2 00:00:08,850 --> 00:00:11,450 Executive Vice President of Frontline Insurance. 3 00:00:11,450 --> 00:00:14,030 Helping our customers recover during difficult times 4 00:00:14,030 --> 00:00:16,600 is something we take great pride in at Frontline, 5 00:00:16,600 --> 00:00:18,970 and this year has challenged us all in ways 6 00:00:18,970 --> 00:00:21,150 we never thought possible. 7 00:00:21,150 --> 00:00:22,850 Frontline is an essential service, 8 00:00:22,850 --> 00:00:25,020 and we take that role seriously. 9 00:00:25,020 --> 00:00:27,440 We have quickly adapted to our changing environment 10 00:00:27,440 --> 00:00:30,170 by leveraging technology and remaining flexible 11 00:00:30,170 --> 00:00:31,930 to be in the best position to help you 12 00:00:31,930 --> 00:00:34,000 when you need us the most. 13 00:00:34,000 --> 00:00:35,320 We have introduced new tools, 14 00:00:35,320 --> 00:00:38,610 including the Frontline app and virtual claims adjusting, 15 00:00:38,610 --> 00:00:42,490 which allows us the ability to adjust claims remotely. 16 00:00:42,490 --> 00:00:45,330 Should it be necessary to physically inspect your loss, 17 00:00:45,330 --> 00:00:48,330 you can rest assured all necessary safety precautions 18 00:00:48,330 --> 00:00:51,140 will be taken to adhere to safety guidelines 19 00:00:51,140 --> 00:00:54,440 set forth by the CDC and local health authorities. 20 00:00:54,440 --> 00:00:56,900 With the 2020 hurricane season underway, 21 00:00:56,900 --> 00:00:58,750 we will continue to monitor and adapt 22 00:00:58,750 --> 00:01:00,270 to our ever-changing environment 23 00:01:00,270 --> 00:01:04,540 to ensure that neither safety nor service is compromised. 24 00:01:04,540 --> 00:01:06,950 We feel honored to serve you, 25 00:01:06,950 --> 00:01:09,740 and we remain committed to helping make things better, 26 00:01:09,740 --> 00:01:12,760 especially during this unprecedented time. 27 00:01:12,760 --> 00:01:15,090 We wish everyone the best of help, 28 00:01:15,090 --> 00:01:17,833 and thank you for being a Frontline customer.