- Hi, I'm Dwayne Williams,
Executive Vice President of Frontline Insurance.
Helping our customers recover during difficult times
is something we take great pride in at Frontline,
and this year has challenged us all in ways
we never thought possible.
Frontline is an essential service,
and we take that role seriously.
We have quickly adapted to our changing environment
by leveraging technology and remaining flexible
to be in the best position to help you
when you need us the most.
We have introduced new tools,
including the Frontline app and virtual claims adjusting,
which allows us the ability to adjust claims remotely.
Should it be necessary to physically inspect your loss,
you can rest assured all necessary safety precautions
will be taken to adhere to safety guidelines
set forth by the CDC and local health authorities.
With the 2020 hurricane season underway,
we will continue to monitor and adapt
to our ever-changing environment
to ensure that neither safety nor service is compromised.
We feel honored to serve you,
and we remain committed to helping make things better,
especially during this unprecedented time.
We wish everyone the best of help,
and thank you for being a Frontline customer.